baji bp Privacy Policy

baji bp is a trusted online betting and casino platform operating for users in Bangladesh. Keeping the personal information you share with us secure is our first responsibility. This privacy policy is an integral part of our Terms and Conditions and applies to all use of the site's services.

This policy explains what types of information we collect, why we collect it, how long we retain it, and what rights you have over your information. Please read this policy carefully — if you have any questions, you can contact our support team.

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In this privacy policy, "we", "our" and "baji bp" refer to the organisation operating this platform. "You" or "user" refers to any person using the baji bp website or app.

"Personal information" means any information that can directly or indirectly identify you — such as your name, mobile number, email address, date of birth, financial transaction details and IP address.

This policy applies to the baji bp website, mobile application and all associated services. By accessing the site or creating an account, you are considered to have accepted the terms of this policy.

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2.1 Information Provided at Registration

When you open an account with baji bp, we collect the following information:

• Full name and date of birth (for age verification — to confirm 21+ years)
• Mobile number and email address
• User-created password (stored in encrypted form)
• Preferred language and currency (Taka)
• National ID or passport number (when identity verification is required)

2.2 Financial Transaction Information

During deposits and withdrawals, we retain payment-related information. This includes records of transactions made via bKash, Nagad, Rocket or bank transfer. We do not share full bank account or mobile banking numbers with any third party.

2.3 Automatically Collected Information

When you access the site, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Time spent on the site and which pages were visited
• Cookies and session identifiers
• Referral source (the channel through which you arrived at the site)

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baji bp uses your personal information only for specific and legitimate purposes. The main uses are outlined below:

Purpose	Description
Account Management	To handle registration, login, password recovery and OTP verification processes.
Transaction Processing	To process deposit and withdrawal requests and to maintain transaction records.
Customer Support	To respond to your complaints and questions via live chat and email.
Age and Identity Verification	To confirm that the user is 21 years of age or older.
Security	To detect and prevent fraud, unauthorised access and suspicious activity.
Service Improvement	To improve the site experience and to inform you about relevant offers.

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baji bp does not sell your personal information for any commercial purpose. However, certain information may be shared with third parties in the following limited circumstances:

4.1 Payment Service Providers

Necessary information is shared with the relevant payment processor to complete transactions via bKash, Nagad, Rocket or bank transfer. These third parties operate under their own privacy policies.

4.2 Technology Partners

We work with certain software providers for gaming services and technical support. These partners may process your information only within the limits agreed by contract.

4.3 Legal Obligations

If we are required to provide information under a lawful order from a competent authority or applicable law, we are obliged to comply. Where possible, we will endeavour to notify you in advance.

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Cookies are used on the baji bp website — these are small text files stored on your device. Cookies help us ensure the site functions correctly, keep your login session active and analyse site usage.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens and core site functionality. Disabling these will prevent the site from working properly.
• Functional Cookies: Used to remember your language preference, screen settings and personalised experience.
• Analytical Cookies: Used to understand site traffic and usage patterns. This information is used to improve our services.

You can control or disable cookies from your browser settings. Please note that disabling essential cookies may affect some site functionality.

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baji bp has put in place multiple technical and organisational security measures to protect your information:

• SSL (Secure Socket Layer) encryption is used for all data transmissions.
• Passwords are stored as encrypted hashes — not in plain readable form.
• Regular security audits are conducted on the server infrastructure.
• Access to data is restricted to authorised personnel only.
• Real-time monitoring is in place to detect suspicious activity.

However, 100% security on the internet cannot be guaranteed. In the event of a security breach, we will notify affected users promptly and take the necessary steps.

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baji bp retains your information only for as long as necessary to fulfil the relevant purpose. General guidelines are given below:

• Active account data: retained for as long as the account remains active.
• Closed account data: retained for a specified period after account closure in accordance with legal requirements.
• Transaction records: kept for the applicable period in compliance with financial regulations.
• Log files and session data: generally retained for a short period and deleted periodically.

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You have important rights over your personal information. baji bp is committed to upholding these rights:

8.1 Right to Access

You have the right to know what information we hold about you. Upon request via live chat or email, we will provide a summary of the information collected.

8.2 Right to Correction

If any information in your account is incorrect, you may request that it be corrected. This can be done through account settings or via the support team.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information due to legal or financial obligations.

8.4 Right to Object to Processing

You may object to your information being used for marketing messages or analytical purposes. We will respond to such requests as promptly as possible.

To follow our guidelines on responsible gaming, please read our Responsible Gaming Policy, which contains additional information on managing your account.

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baji bp strictly does not permit registration by anyone under the age of 21. We use various technical measures for age verification. If a minor's information is collected in error, the relevant account will be immediately cancelled and all information will be deleted.

If a parent or guardian believes their minor child has created an account, please contact our support team immediately.

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The baji bp platform may occasionally contain references to third-party services. These third-party platforms operate under their own privacy policies. We are not responsible for their methods of data collection or use. We recommend reading the privacy policy of the relevant platform before using any external service.

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baji bp may change or update this privacy policy from time to time. If any significant changes are made, a notice will be posted on the site and registered users will be informed by email. Continued use of the site after changes are made will be considered acceptance of the updated policy.

The date of the most recent change is noted at the top of this page as "Last Updated". We recommend reviewing this page regularly. For general questions, you can visit our FAQ section.

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If you have any questions, comments or requests regarding this privacy policy, please contact our support team. We provide support in both Bengali and English, 24 hours a day, 7 days a week.